All articles

Appointment Scheduling

How do I sync my calendar?

There is no need to sync a calendar in the EquiLife Health Portal. Everything can be managed within your settings! See this Update Calendar Availability FAQ for how to set your availability.

How do I update my calendar settings and availability?

Log in to your provider account at https://provider.equi.life. Click your profile icon at the top right of the screen. Click “Availability”. Upon first logging in, the calendar will be gray signifying no availability. To set an availability window, c

Where should my clients schedule their calls?

For any labs for which your client has been advised that their results are available, and that they can schedule their call, here are the steps:

Do I need to transfer existing credits and are they still necessary for health coaching?

The prior credits are no longer necessary to schedule health coaching calls. Therefore, the prior credits will not be transferred over into the EquiLife Health Portal.

What does smart scheduling mean and how do I use it?

Should you choose to offer client health scheduling, clients will now have the availability to directly schedule calls with you based on the availability you provide.